
Customer reviews
De'Longhi ECAM290.83.TB Magnifica Evo Fully Automatic Bean to Cup Coffee Machine
All reviews (61)
Poor packaging
Poor packaging. One of the packaging for cleaning liquid broke and leaked out of the box. It makes everything wet and dirtyDe'Longhi
Customer Care|Replied Friday 17th Jan 2025
Hi Katy,
Thank you for your feedback and comments regarding the packaging of your newly purchased product.
We appreciate your feedback and will pass this on to our team.
We understand you have contacted us and our team have replaced the descaling liquid for you and this is resolved.
Any further questions, Please do not hesitate to reach out to us as we are always here to help.
Thank youGreat Automatic Coffee Machine!
[This review was collected as part of a promotion.] I bought this coffee machine about six months ago, as an upgrade from our old ...In love
Love that I can have a Latte or a cappuccino and hubby can have a long black without having multiple machines. Loving that we have...faulty product
Today received this order and after 10 minutes the coffee machine is blocked.. Red warning light appeared. I can't make coffee. Re...Disappointed with my unit
I’m disappointed that the milk frother stopped working just three months after purchasing this coffee machine. The milk frother is...De'Longhi
Customer Care|Replied Friday 20th Dec 2024
Dear Bellaboo,
Thanks for your review and we are sorry to hear you are experiencing an issue with your milk container.
Please ensure you follow the below steps for cleaning first that may help you resolve any problems you may have with frothing.
Changing up milk types may also help sometimes -
https://youtu.be/pwJmbBJWfJ4?si=6PGy8j-uO8eZVgfn
If you wish to speak with our team, Please contact us on 1800 126 659
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