Delivery Information

If you are a new customer and want to know a little bit more about how much you might pay for our convenient delivery services, you can find out with our guide below. Please note, these are our standard delivery charges - your individual delivery charge will be presented at checkout each time you place an order.

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Unlimited free delivery for a whole year, only £15.99

Unlimited delivery? Yes please! For just £15.99 you can shop all your favourites with a delivery service of your choice for a whole year! Choose from Standard, Nominated Day and Next Day Delivery (Subject to product availability – check before you order) plus Click & Collect. Terms & Conditions apply*. 

  • Shop - Order as many times as you like 

  • Buy - Your favourite pieces across fashion & home* 

  • Save - Choose Standard delivery 5 times and you’ve made your money back 

Just add ‘Delivery Subscription’ to your bag and the offer will automatically apply to your order. 

Let’s do the maths

At £15.99 for 12 months, JDW Unlimited nearly pays for itself after only 5 orders when you choose our Standard Delivery service (see below). Based on Standard Delivery at £3.99 the following savings could apply:  

JDW Unlimited Delivery - Terms and Conditions

Please ensure you read the below “JDW UNLIMITED DELIVERY” Terms & Conditions:

*“JDW UNLIMITED DELIVERY” gives you 12 months unlimited use of our Standard Delivery, Next Day Delivery and Click & Collect services for £15.99. You will still be charged for any Supplementary Delivery Charges which apply and the charges will be clearly detailed on the product pages and in your shopping basket prior to placing your order. “JDW UNLIMITED DELIVERY” is only available: to UK customers with registered JD Williams accounts; and for delivery to UK addresses. “JDW UNLIMITED DELIVERY” is only available for purchases online when logged-in to your JD Williams account. However, once you've subscribed, you can use it when shopping online or over the phone. Your purchase of a “JDW UNLIMITED DELIVERY" subscription is subject to acceptance by us. By purchasing “JDW UNLIMITED DELIVERY" you understand and accept that the benefits will be available from the date of purchase. You may cancel your “JDW UNLIMITED DELIVERY" subscription at any time within 14 days from the date of purchase by contacting us on 0345 071 9018. If you have not placed any orders with us during this 14 day period, we will issue you a full refund of the £15.99 fee. However, if you have (or anyone authorised by you to use your account has) placed any orders during this 14 day period and incurred any delivery charges, the amount of your refund will be reduced or you may not receive any refund at all. All orders placed are subject to our standard terms and conditions of sale. Delivery will be subject to the terms and conditions for Standard Delivery, Next Day Delivery or Click & Collect, depending on which type of delivery you choose. For Click & Collect the £30 minimum order requirement will not apply to “JDW UNLIMITED DELIVERY" subscribers. Large domestic appliances that require a 2-person delivery are not included with "JDW UNLIMITED DELIVERY". For Next Day Delivery, not all items are eligible. For multi-item orders, check all items are eligible at the checkout. Standard Delivery will be available where Next Day Delivery is not. We reserve the right to amend these “JDW UNLIMITED DELIVERY" terms and conditions at our discretion and we will inform you of any significant changes. 

Standard Delivery £3.99

Our most popular option

Happy to wait? Great for when you're happy for your items to arrive within 3-5 working days.

Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier.

Next Day Delivery £5.99

In a hurry?

Order by 11pm Sunday to Friday for Next Day Delivery on eligible items. Orders placed on Saturday will be delivered by Monday (Subject to product eligibility and availability). 

 

If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept any liability for out-of-pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut-off time is calculated for you when you enter the checkout. 

 

Nominated Day Delivery £5.99

Choose a Delivery date that suits you, up to 8 days in advance

Want to know when your parcel will arrive? Choose a delivery slot that suit you AM or PM including Saturdays.

Delivery days available are Monday – Saturday (Excluding Public Holidays). Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. These options are only available if you live in an area covered by our courier. If this option is available to you we'll let you know during checkout.

Click and Collect - Free on orders over £40

Or just £3.99 if you spend less. Choose from 9,000 locations including Post Office and Tesco.

Why not pick up your parcel from a local ParcelShop at a time that suits you. Click & Collect with ParcelShop is a really easy and convenient way to receive your parcels from us, with 9,000 collection locations available - you can even return your parcels there too!

Sometimes things won't be suitable to be delivered this way (such as large items) and using the service is subject to status, but if it's available to you we'll let you know during checkout.

Find your nearest parcel shop

Next Day Click and Collect - £5.99

Order by 11pm Sunday to Friday for delivery next day.

Orders on Saturday will be delivered to a local Evri parcel shop on Monday, excluding Bank Holidays. Have your parcel delivered with Click & Collect to a local Evri ParcelShop near you, with over 15,000 to choose from. The Evri ParcelShop network includes local convenience stores like Tesco, The Co-Op, Nisa and many more! They typically have longer opening hours of 7am to 10pm, 7 days per week, and with free parking nearby. You'll be notified of your parcel's arrival by text message and email. Please bring some photographic ID (such as a driving license or passport) when you call to collect your parcel and enjoy an easy and convenient service that's safe and secure. If this delivery option is available to you it will be shown to you during checkout. Further details available on request.

Find your nearest Evri ParcelShop

Supplementary Delivery Charges

For the bigger items

Larger items like heavy furniture and electricals cost more to deliver as they usually require more than one delivery person and a large delivery van. Any Supplementary Delivery Charges which apply will be clearly detailed on the product pages and in your shopping basket prior to placing your order. If your order contains multiple large items, you will only pay one large item delivery charge for this purchase.

Extended FREE Returns

We know Christmas shopping starts early, so we’ve extended our returns window to make things a little easier. Orders placed between 31st October and 23rd December 2025 can be returned from 25th December through to 10th January 2026 under our Christmas returns policy. Our standard 28 day returns policy still applies to all orders before Christmas Day. But if your item was bought as a Christmas gift, you’ll be able to return it from 25th December through to 10th January 2026 under our Christmas returns policy.

Eligible orders will automatically show a valid returns option in your account from Christmas Day onwards, right through to 10th January. So whether you’re shopping early or last minute, you can gift with confidence knowing there’s plenty of time to return if needed. For full details please visit our returns policy.