
Customer reviews
Sony WF-C710N Wireless Noise Cancelling Headphones
All reviews (103)
Convenient, comfortable and quality sound.
[This review was collected as part of a promotion.] Sony WF-C710N Ear buds
This is my first time using an ear bud headset, and I f...Nice Pair of Earbuds
I had a lot of fun with the earbuds as a whole but after a week the left earbud started playing up, it wouldn't let me switch mode...sony.com
Sony support team|Replied Saturday 18th Oct 2025
Hi,
Thank you for your feedback.
We're sorry to learn that the left earbud of your WF-C710N is not functioning correctly. This is not the norm, as we always strive to deliver the best quality possible.
Follow the instructions here and test again: https://cutt.ly/Rr3XfN17
In case the issue remains, you can try the steps below:
1- Ensure that the headset is updated: https://cutt.ly/6r3XgnSq
2- Reset the headset by following the steps here: https://cutt.ly/OrnwziU4
3- Initialize the headset by following the steps here: https://cutt.ly/irnwzRln
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW
Nadine @Sony Support UKSimple and stylish, while packing great features!
[This review was collected as part of a promotion.] The Sony WF-C710N earbuds are a great upgrade over the previous model I was us...WF-C710N Wireless Noise Cancelling
[This review was collected as part of a promotion.] WF-C710N Wireless Noise Cancelling Headphones ,
I have been using these head...sony.com
Sony support team|Replied Friday 2nd May 2025
Hi,
Thank you for your feedback.
We're happy to learn that you are enjoying the quality of your WF-C710N. We hope you continue to enjoy it for years to come!
Moreover, we appreciate your feedback regarding the tap responses while wearing gloves; hearing from our customers helps us continuously improve our products to align with your preferences.
Rest assured that we've raised it to the concerned team for future consideration.
Furthermore, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
Nadine @Sony Support UKLooking for something to stand out from the crowd?
[This review was collected as part of a promotion.] With more and more headphones hitting the market, you sometimes want something...sony.com
Sony support team|Replied Friday 9th May 2025
Hi,
Thank you for your feedback.
We're happy to hear that you are enjoying your WF-C710N and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come!
Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UKWe are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
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