Customer reviews
Samsung Galaxy Z Fold7 512B 5G - Jet Black - Galaxy AI
All reviews (2435)
A great phone that can be improved even more
[This review was collected as part of a promotion.] I had my Z fold 7 for about 4 days now and I am loving the Display and the des...
Samsung UK
CX|Replied Saturday 26th Jul 2025
It's fantastic to see that you're off to a good start with your Z Fold7, Raj, so we appreciate your feedback. The design is slimmer than ever, to make it easier to handle or use wherever you need it, and both screens boost the quality of everything that you'd be viewing to remarkable levels. The main camera is the most powerful to ever been included in our Fold range, so that you can capture the moments of your day like never before.
The great news is that the battery is intelligent enough to learn how you use your phone on a daily basis, and adapt itself accordingly. While this process may take up to two weeks to complete, we do have some excellent tips for how to optimise the battery, so that you get the most from every charge, which you can find by following this link: https://bit.ly/HowToResolveBatteryDrainSamsungPhone
It has been designed to be easier to open, but we are happy to take on board your feedback regarding this. The bump around the rear cameras is required to ensure the cameras can perform at the best levels, and take the incredible photos. We are also happy to take on board your feedback regarding the removal of S-Pen compatibility, as we'll always listen to customer feedback regarding improvements that they'd hope to see. ^DB at Samsung SupportAmazing design and crease!
The display is quite impressive, crease has decreased an AMAZING amount, I am quite clumsy so the phone has fallen and survive eve...
Samsung UK
CX|Replied Monday 25th Aug 2025
Thank you for your lovely review of your Z Fold7! From the 200MP rear camera, striking 8" Dynamic AMOLED 2X QXGA+ main display and impressive 4,400 mAh battery, you'll get the ultimate performance!
We are sad to read that this has happened to the phone, with the Aluminium Frame, this is built to last, however, if any sort of physical damage is occurred, this will need repairing and will be chargeable. You can always contact our Support Teams who are on hand to help with this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung SupportLovely phone
[This review was collected as part of a promotion.] The phone had a 200mp camera and a 6.5 inch phone screen. The screen uses gori...
Samsung UK
CX|Replied Saturday 16th Aug 2025
Congratulations on your new Z Fold7, what a great decision you made. ^LB at Samsung SupportSlim design with bigger display
[This review was collected as part of a promotion.] Having transitioned from the Samsung Z Fold 5, I have observed significant enh...
Samsung UK
CX|Replied Wednesday 13th Aug 2025
Congratulations on your new Galaxy Z Fold7!
What a great decision you made. ^CL at Samsung SupportImpossibly thin yet powerful!
[This review was collected as part of a promotion.] The Z Fold 7 is the best device I've ever had. Starting from the design - it i...
Samsung UK
CX|Replied Monday 18th Aug 2025
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your, Galaxy Z Fold7, Krisi! ^CH at Samsung Support
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