Customer reviews
Ninja Blast Max Portable Blender Grey
All reviews (133)
Lightweight great little blender
[This review was collected as part of a promotion.] As a lover of Ninja, I was bowled over to receive this priduct to try. I only...
quality control issue
I purchased a Ninja Blast Max Portable Blender through a Vodafone promotion. The first blender I received had a long scratch on th...
sharkninja.com
SharkNinja|Replied Friday 6th Feb
Hi Shuai,
Thank you for your review.
We’re here to help, don’t hesitate to get in touch with our customer service team: https://support.ninjakitchen.co.uk/hc/en-gb/articles/360013766880-Contact-Us
We will definitely document your sentiments regarding this and forward your feedback to the appropriate team so it can be taken into consideration for any future reviews.
Customer satisfaction is our highest priority, and we truly appreciate you taking the time to reach out to us with your feedback as it helps us in continually trying to improve your experience.
Kind regards,
Ninja Kitchen UKScratched cup!
After having the original blast for a few years and lots of other ninjas - thought I’d up grade to the max - After receiving 2 of ...
sharkninja.com
SharkNinja|Replied Monday 4th Aug 2025
Hello,
Thank you for taking the time to share your experience with the Ninja Blast Max Portable Blender. We're disappointed to see the condition of the vessels you received. We understand how disappointing it must be to receive a product that doesn’t meet expectations, especially when you're a loyal Ninja customer.
We appreciate you highlighting the inconvenience caused by the return and replacement process. Your feedback is incredibly valuable and will be shared with our product and service teams to help improve both quality control and the customer experience.
We’d encourage you to reach out to our Customer Care team directly at 0808 109 1166. We’d love the opportunity to look into this further and support you with a resolution that works for you.
Kind regards,
Ninja Kitchen UKdefective, scratched in 4 places glasses
I received the blender back after returning it and it is also defective and scratched in 4 places :( I am upset. What was the poin...
sharkninja.com
SharkNinja|Replied Monday 4th Aug 2025
Hi Svitlana,
Thank you for your feedback. We’re sorry to hear about your experience with the Ninja Blast Max Portable Blender - that’s not the standard we aim to deliver, and we completely understand how upsetting this must be, especially after waiting so long.
We’d really like to make this right. Please reach out to our support team at 0808 109 1166. Our team will investigate and work with you to find a suitable resolution.
Kind regards,
Ninja Kitchen UKCracked vessel???
I just bought one and like other ninja products, it feels solid. The only negative side is there seems to be a patterned scratch o...
sharkninja.com
SharkNinja|Replied Saturday 23rd Aug 2025
Hi,
Thank you for taking the time to review the Ninja Blast Max Portable Blender - Cool Grey BC251UKGY.
We’re disappointed to hear about the scratch on your blender, and we'd like to assist you with this issue.
We’d love the opportunity to make this right. Please reach out to our Customer Service team on 0808 109 1166. We are open Monday–Friday between 8:00 and 19:00, Saturday between 9:00 and 18:00, and Sunday and Bank Holidays between 10:00 and 17:30.
Please get in touch at your earliest convenience, and let us know if there's anything further we can do to support you in the meantime.
https://support.ninjakitchen.co.uk/hc/en-gb/articles/360013766880-Contact-Us
Kind regards,
Ninja Kitchen UK
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