Customer reviews
Shark ChillPill 3-in-1 Fan, Mist & InstaChill System - Carbon
All reviews (43)
Compact, sturdy and efficient coolest portable fan
[This review was collected as part of a promotion.] I’ve tried several cheaper portable fans before and always got disappointed b...
Silly storage bag
This is getting the lowest score because once again with a Shark product the case is pointless. Honestly, Shark, if you're going t...
sharkninja.com
SharkNinja UK|Replied Friday 29th May
Hi Catherine,
Thank you for taking the time to give us your review.
We’re disappointed to hear that the case provided with your product does not fit as expected and that this has impacted your confidence in both the accessory and the product overall, and we completely understand how frustrating this must be, especially after experiencing a similar issue previously. This isn’t the standard we aim to provide. Please feel free to reach out to our Customer Care team, and we will take this feedback into consideration.
https://support.sharkninja.co.uk/contact-us
Best regards,
Ninja Kitchen UK3in1 mini fan
[This review was collected as part of a promotion.] Shark chillpill 3in1 mini fan. High speed fan, ultra fine mist and cooling pla...
Bring on summer!
Fantastic fan, its so powerful and worth every penny
Pricey and noisy
I own a lot of shark ninja products and a huge fan of the brand but this one just did not hit the mark in my opinion. Bought this ...sharkninja.com
SharkNinja UK|Replied Sunday 7th Jun
Hi Rob,
Thank you for your review.
We’re disappointed to hear that the ChillPill didn't meet your expectations and we can understand why you’re frustrated, especially with the fan being noisier than expected. This certainly isn’t the experience we want for you. For context, the sound output at maximum speed with mist on is around 72 dBA, which can be noticeable in quieter environments. If the noise seems unusual, we’d recommend completing the troubleshooting steps under “There is an unusual noise” using the link below, and following the guidance at the end if needed. We’ll also make sure your feedback is shared with our product development team for review.
https://support.sharkninja.co.uk/article/FA020UK-SeriesShark-ChillPill-3-in-1-Personal-Cooling-System-Troubleshooting-Guide-uk
Kind regards,
Shark Home UK
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