Customer reviews
Shark Cordless HandVac
All reviews (64)
Great features, lightweight
[This review was collected as part of a promotion.] I only received the Shark UltraCyclone Pro Cordless Handvac today and couldn’t...
Overall a great item
[This review was collected as part of a promotion.] Overall a good product, suction is great, I already expected it to be powerful...
Hoover
[This review was collected as part of a promotion.] Good hand held hoover would recommend this product great value for money and g...
Handy for the car, little jobs, quick and easy!
[This review was collected as part of a promotion.] This hoover is amazing. It gets into all of the nooks and crannies and makes s...
Disappointed
I received my cordless hand vac today and am very disappointed with its performance. I wanted it for getting to the small hard to...sharkninja.com
SharkNinja UK|Replied Wednesday 22nd Apr
Hi Theresa,
Thank you for taking the time to share your honest feedback.
We’re truly sorry to hear how disappointed you are with the performance of your cordless hand vac, especially given how loyal you’ve been to Shark and Ninja over the years. We completely understand how frustrating it is when a product doesn’t meet expectations, particularly for quick clean ups like pet hair in hard to reach areas. Your experience isn’t what we aim to deliver, and we truly appreciate you bringing this to our attention. We’d like the opportunity to look into this further and see how we can help. To help address your concerns as quickly as possible, we recommend reaching out to our support team through the links below. They can assist you directly, and you may also find our self help guide useful for troubleshooting tips. We appreciate the opportunity to improve your experience and make things right.
Contact Page, https://support.sharkninja.co.uk/contact-us
Self-help Guide: https://support.sharkninja.co.uk/article/CH900UK-Series-Shark-UltraCylone-Pro-Cordless-Handheld-Vacuum-Troubleshooting-Guide?redirect=false
Kind regards,
Shark Home UK
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