
Customer reviews
Oral-B iO Ultimate Clean Black Refill heads 4 Pack
All reviews (7)
Heads wear out in 2 weeks.
This is the second head in 5 weeks. Thought the first one supplied with the brush could have been a one off, but the second one o...oralb.co.uk
Customer Care|Replied Tuesday 16th Sep 2025
We’re sorry to hear this, AI2020. We would like to talk to you further about your experience, so please call our careline on 0800 7311 792 (UK) or 1800 509 448 (ROI). Our lines are open Mon-Fri 9am to 5pm excluding bank holidays. You can also email us here: https://consumersupport.pg.com/CarehubStandalone?Country=gb&Language=en&Brand=Oral-B+Power#brandListDiv. – Your Oral-B teamPoor manufacturing
Purchased from two different stores, and in both cases, the toothbrush head turned white after just three weeks of use. What has h...oralb.co.uk
Customer Care|Replied Monday 8th Sep 2025
We’re very sorry to hear this, Vitaga, it’s certainly not something we expect. We would like to understand more about your experience therefore, please call our careline on 0800 7311 792 (UK) or 1800 509 448 (ROI). Our lines are open Mon-Fri 9am to 5pm excluding bank holidays. You can also email us here: https://www.oralb.co.uk/en-gb/contact-us - Your Oral-B teamReally not great.
All the ads say they last for up to 3 months….in reality you are looking a 4-5 weeks….. using your brush twice a day for the stand...oralb.co.uk
Customer Care|Replied Monday 1st Jun
We’re sorry to hear about your experience. Please contact us at 0800 7311 792 (UK) or 1800 509 448 (ROI) so we can help resolve this.GreAt features
[This review was collected as part of a promotion.] I am happy to use it thanks you. Thus much for your greatBrushes do not last!
I decided to give this brand a go after my trusty Sonicare died after 10 years of excellent service.
Wish I hadn’t. The brush head...oralb.co.uk
Customer Care|Replied Tuesday 16th Sep 2025
We’re sorry to hear this, Sharl. We would like to talk to you further about your experience, so please call our careline on 0800 7311 792 (UK) or 1800 509 448 (ROI). Our lines are open Mon-Fri 9am to 5pm excluding bank holidays. You can also email us here: https://consumersupport.pg.com/CarehubStandalone?Country=gb&Language=en&Brand=Oral-B+Power#brandListDiv. – Your Oral-B teamWe are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
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