Customer reviews
Ninja FrostVaultt Hard Cooler
All reviews (13)
Perfection!
I bought this cooler to take to Glastonbury to keep her drinks cool and provide ice and cold water. It was extremely hot here this...
Pricey but well worth the money
[This review was collected as part of a promotion.] Was reluctant to spend as much as this on a cool box initially but not disappo...
Not what i was hoping for!
[This review was collected as part of a promotion.] After immediately being sucked in by the great branding and product name. I or...sharkninja.com
SharkNinja|Replied Tuesday 15th Jul 2025
Hello Rich,
Thank you for taking the time to share your experience, we really appreciate your honest feedback.
We’re glad to hear the product worked well overall, but we’re sorry to learn that some aspects didn’t meet your expectations. We'll make sure to forward your feedback to the relevant team for future improvements.
Kind regards,
Ninja Kitchen UKIce melted on car journey
Bought this and tried it this weekend for the first time.
We followed the instructions and used the recommended amount of ice. We...sharkninja.com
SharkNinja|Replied Tuesday 15th Jul 2025
Hello,
Thank you for reviewing the Ninja FrostVault 30QT/28L Hard Cooler - Cloud White.
We would like to extend our apologies for your frustrating experience so far. After double-checking, we did notice that our Customer Care Team assisted you and managed to solve this for you.
We will definitely document your sentiments regarding this and forward your feedback to the appropriate team so it can be taken into consideration for any future reviews.
Customer satisfaction is our highest priority, and we truly appreciate you taking the time to reach out to us with your feedback in an effort to continually improve your experience.
Kind regards,
Ninja Kitchen UKVery happy!
Excellent, still had ice cubes and half frozen ice packs after 48 hours in a 25+ degree camping weekend. Cans were still cooler th...
We are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
Bazaarvoice Authentication Policy