Customer reviews
Shark Anti Hair Wrap Upright Vacuum with Powered Lift-Away and TruePet NZ801UKT
All reviews (3804)
Powerful, Useful, Value
Having needed a new vacuum for a few years we went with firstly shark after good reviews on line and from family and friends about...
Amazing results.
Brought this shark hoover recommended by a friend to replace a tower cordless hoover i had and well i was really happy with the re...
Shark Vacuum
This is the 4th Shark Vacuum we have purchased and whilst they do have a tough time with our particular life style they have all l...
sharkninja.com
Shark Ninja|Replied Monday 24th Nov 2025
Hello Mr. Jackson,
Thank you so much for taking the time to submit your review.
We are disappointed to find out that you're not content with the quality of your new Shark Classic Anti Hair Wrap Upright Pet Vacuum NZ801UKT and you're sceptical about its longevity and performance.
Should you need further help, please do not hesitate to reach our customer support line at 0808 109 1166. Our team is always here to assist you.
Kind regards,
Shark Clean UKVery impressed
[This review was collected as part of a promotion.] I have been a dyson user for many years but recently have become unhappy, havi...
Disappointing Build Quality
Bought this model a few months ago for my mother in law, brilliant bit of kit, everything working as expected great build quality,...
sharkninja.com
Customer Service|Replied Friday 1st Oct 2021
Hi there,
Thank you for taking the time to leave your feedback and review regarding your Shark NZ801UKT.
We are sorry to hear you are not entirely satisfied with your purchase, please know I will be sure to pass your comments on to the relevant teams here at Shark.
If you require any customer service support with this, please don't hesitate to get in touch and our team will be more than happy to help you further.
https://support.sharkclean.co.uk/hc/en-gb/articles/360013757920-Contact-Us
Kind regards,
Shark Clean UK
We are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
Bazaarvoice Authentication Policy