Customer reviews
Shark Anti Hair Wrap Corded Stick Vacuum with Flexology and TruePet HZ500UKT
All reviews (804)
Great sucker, folds in half for storage
I needed to replace my 14 year old Shark as it wasn't coping with my long hair plus the dog and cat hair. I was dubious about the ...
Fragile wand. Perhaps not suitable for cleaning.
The HZ500UKT vacuum cleaner has good suction and nice features such as the Anti Hair Wrap Technology. However, the hinges of its w...
sharkninja.com
Customer Service|Replied Tuesday 15th Feb 2022
Hi Eddie,
Thank you for taking the time to leave your feedback and review.
I am sorry to hear about your experience with this part. I will be sure to pass on your feedback to the relevant teams here at Shark to help improve our products and services, I do apologise again for the inconvenience caused.
Kind regards,
Shark Clean UKDO NOT BUY this !!!
DO NOT BUY THIS, although the unit itself is ok there are several design floors with its design that Shark seem to openly acknowle...
sharkninja.com
Shark Ninja|Replied Monday 24th Nov 2025
Hello,
Thank you so much for taking the time to submit your review.
We are disappointed to find out that you have encountered difficulties with the wand and roller of the floor nozzle of your Shark Anti Hair Wrap Corded Stick Pet Vacuum HZ500UKT and because of that you constantly need to clean the latter part. This is not acceptable, and we'd really like to find a solution for you.
Should you need further help, please do not hesitate to reach our customer support line at 0808 109 1166. Our team is always here to assist you.
Kind regards,
Shark Clean UKGood, but needs a serious look at some areas
I bought this vacuum three weeks ago online. I won't ramble on about what I like and what is not so good, but will simply give my ...
Amazing power
[This review was collected as part of a promotion.] I was kindly sent this vacuum to test and review. I've never owned or used a s...
We are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
Bazaarvoice Authentication Policy