Customer reviews
Shark Anti Hair Wrap Upright Vacuum Cleaner with Lift-Away Pet Model NZ691UKT
All reviews (546)
An Absolute Beast
[This review was collected as part of a promotion.] Arrived Quite Quickly, Has a lot of unnecessary packaging. Upon opening I foun...
Shark anti hair wrap upright vacuum cleaner
I bought this to replace my Miele cylinder vacuum cleaner because I wanted something easier for managing stairs. The removable cyl...
sharkninja.com
SharkNinja|Replied Monday 3rd Nov 2025
Hello,
Thanks for taking the time to leave a review.
Thank you for your detailed feedback; we really appreciate you sharing your experience. We're sorry to hear the vacuum hasn't met your expectations in terms of design and usability.
Your insights are incredibly valuable and will be shared with our product team to help improve future models. We're glad to hear the suction and lighting features are working well, and we hope we can earn back your confidence in the future.
Kind regards,
Shark Clean UKAmazing best vacuum we have ever had
[This review was collected as part of a promotion.] Received this to try for free and I have to say it’s truly amazing we can fina...
Excellence product from shark
[This review was collected as part of a promotion.] Wonderful vacuum plus light weight easier moving everywhere plus easy to do st...
Not worth the money
Very disappointed with the quality of the Shark lift away (NZ691)Had I not given it a trial run I would be sending it back. The lo...
sharkninja.com
SharkNinja|Replied Tuesday 7th Oct 2025
Hi,\n\nThanks for reviewing the Shark NZ691UKT. \n\nWe're sad to hear that you're not loving your Shark and want to return it, you can do so within 30 days, for any reason. Please get in touch with our team: \n\nhttps://support.sharkclean.co.uk/hc/en-gb/articles/360013757920-Contact-Us\n\nWe hope that you consider choosing Shark in the future. \n\nIf you ever need any advice on which model is best for you, please don't hesitate to get in touch with our customer service team.\n\nKind regards,\nShark Clean UK\n
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