Customer reviews
Samsung Galaxy Buds3 Wireless Earbuds - Silver - Galaxy AI
All reviews (238)
I want a new device
It has broken again. Same issue as before. Very dissatisfied!
Samsung UK
CX|Replied Wednesday 29th Jan 2025
We are sorry to read that you are not happy with your Galaxy Buds3 because they are not working, Sayf.
We will need a bit more information to be able to assist you with this, and please don't hesitate to speak to our Support Teams, who will be ready to help.
You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung SupportBest music quality earbuds 3
[This review was collected as part of a promotion.] I bought the Samsung Galaxy Earbuds3 just recently, and I can’t be more than h...
Samsung UK
Samsung UK Reviews Team|Replied Sunday 28th Jul 2024
Thank you so much for letting us know why you love your new Galaxy Buds3 so much! With outstanding audio quality, you can enhance your experience when listening to all your favourite songs! Plus, with intuitive controls, navigating through tracks and advanced features could be easier!
Not only can you enjoy the audio quality and comfortable design, but thanks to the carefully placed mics, you'll be clear as day on every call! ^CR at Samsung SupportGreat product
[This review was collected as part of a promotion.] I had just got a new Samsung phone and decided to treat myself to my first p...
Samsung UK
Samsung UK Reviews Team|Replied Friday 2nd Aug 2024
Thank you for sharing with us this five-star review about your new and amazing Galaxy Buds3!
We are delighted to read that you treated yourself to a new Samsung phone as well as your very first and incredible pair of earbuds.
It is great that you were impressed by the new smart design of these earbuds, as well as by their inspiring colour and sleek finish. We are also glad that they fit in your ears so comfortably that you have also worn them when sleeping, and that they stayed secure in your ears for as long as you needed.
Furthermore, we are glad that, as soon as you opened the case, your phone recognised them straight away, and that the setup and syncrhonisation with your mobile device was very easy.
Finally, it makes us very happy to read that you think the sound quality is excellent, and that you have also found them very easy to control thanks to the new and innovative gesture functions.
The Galaxy Buds3 deliver new heights of sound with plenty of style, comfort and smartness. Enjoy! ^CL at Samsung SupportAmazing
[This review was collected as part of a promotion.] The headphones are very well made, both the housing and the headphones themsel...
Samsung UK
Samsung UK Reviews Team|Replied Monday 29th Jul 2024
Thank you so much for letting us know why you love your new Buds3 so much! With a super comfortable design, quality audio, crystal clear calls and incredible features such as Active Noise Cancellation, what's not to love! ^CR at Samsung SupportNice earbuds but not as good as my Buds 2
[This review was collected as part of a promotion.] After unboxing, my initial thoughts are the earbuds feel very light and hollow...
Samsung UK
Samsung UK Reviews Team|Replied Monday 29th Jul 2024
Thank you for taking the time to share with us this review about your Galaxy Buds3.
We are pleased to read that, as soon as you unboxed the product, you were impressed by the lightweight and stylish design of the earbuds and the case, as well as by their inspiring colour. It is also great that, as you continued using them, you noticed a difference with the ultimate Hi-Fi sound these powerful earbuds can deliver, as well as with their long-lasting battery.
Still, we appreciate that you didn't find controlling the earbuds very easy with gestures, and that you didn't find them very comfortable to be used for longer periods while also noticing low sound.
We would like to share with you this link, where you can find a step-by-step guide about how to wear and use your earbuds correctly, which will improve the sound quality and volume greatly, while also making them more comfortable in your ears: https://spr.ly/6426cWmba
We are confident that the link above will be very useful to take full advantage of your new earbuds and their amazing technology for an even more incredible experience. ^CL at Samsung Support
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