Customer reviews
Samsung HW-C400 2ch All-in-One Soundbar
All reviews (5)
Sounds terrible.
It sounds terrible. Not worth the money. Bought from Curry’s wish I could return.
Great sound at an amazing price
Use the optical cable for best sound. Truly immersive surround sound.Samsung UK
CX|Replied Saturday 10th May 2025
It makes us very happy to know that you are enjoying a truly immersive sound experience with your amazing C400 C-Series Soundbar, Gaz!
Samsung is always the best choice to enjoy top-quality products that also give you the best value on the market! ^CL at Samsung SupportSpend more for a better product.
I have to turn this up to what feels like quite a high level to get sound out of it. Not loving that there is no on-screen menu fo...Samsung UK
CX|Replied Monday 28th Oct 2024
Thank you for raising your concerns with us. We are very sorry to see that you are having trouble with your new soundbar, due to volume issues, controls and connectivity.
To ensure you get the support you need, please get in touch with our Technical Support Team directly who will be happy to help and ensure you get all the assistance you need. You can find all our contact methods and their operating hours here: https://spr.ly/6426S1Wcn ^CR at Samsung SupportPoor connection via Bluetooth
I want the sound bar to come on automatically when I turn on the TV and use Firestick.
You have to go into the Firestick settings...Worse than tv speakers
Why ask for a review to edit as it does not meet your requirements.
Samsung sound bar rubbishSamsung UK
CX|Replied Tuesday 5th Aug 2025
We are disheartened to see you are not fully enjoying your Soundbar, Bill. We would love for you to be loving your epic soundbar for years to come, therefore, please contact our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
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