
Customer reviews
Samsung UE55U8020FKXXU 55in Crystal UHD 4K Smart TV
All reviews (43)
Brilliant TV
Hello, it was easy to install our Samsung 43” TV we just followed the on screen instructions. We are very pleased with the
TV the...Samsung UK
CX|Replied Tuesday 13th Jan
Fantastic to see how much you are enjoying your U8020F TV after an easy installation process! The incredible 4K resolution puts you right in the middle of the action, and the smart features make it easier than ever to watch your favourite content. Thank you for sticking with us for your latest TV, it will be wowing you for years to come! ^SK at Samsung SupportGreat picture quality & sound
Great picture quality & sound. Menu takes a bi5 of getting used to and one thing it won’t let us do is move channels (the regiona...Samsung UK
CX|Replied Sunday 18th Jan
Fantastic to see that you are enjoying your U8020F TV! The incredible 4K resolution combines with crystal clear sound to provide you with the perfect immersive viewing experience.
The availability of the option to move channels differs varying on location, so it may be the case that it isn't available within your region. In that case, using the Favourites list is the best way forward. Thank you for sharing your enthusiasm for this feature, we will certainly take this feedback onboard to inform the continuous improvement of our devices. ^SK at Samsung SupportExcellent
Really impressed with the display, mainly use it for gaming. Really happy with it for the price it looks great and runs my PS5 smo...Samsung UK
CX|Replied Wednesday 10th Dec 2025
Thank you for your epic five-star review of your stunning Crystal UHD 4K Smart TV! With the striking 4K Resolution and HDR powered by HDR10+ display and Motion Xcelerator, gaming will never be more entertaining than on this TV! Along with the Crystal Processor 4K, you'll notice how smooth everything can be for years to come! ^LB at Samsung SupportSuper powered AI
Clarity of pictures. Smooth navigation of apps and channels...good sound quality.Nice colors
I am so glad that I bought this bigger TV, cinema mode unclockedSamsung UK
CX|Replied Wednesday 17th Sep 2025
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung SupportWe are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
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