Customer reviews
Morphy Richards Cassini Kettle - Olivine
All reviews (4)
Makes water taste nasty
Bought the kettle and toaster before Christmas ahead of a kitchen refurb. Just got it out of the box and boiled it a few times bef...Morphy Richards
Customer Support Team|Replied Monday 2nd Feb
We’re very sorry to hear about your experience with your kettle and understand how disappointing this must be, especially when you were excited to use it after your kitchen refurb.
Sometimes, new kettles can have residual tastes from the manufacturing process. We recommend thoroughly boiling the kettle several times with just water and discarding it each time, which often helps remove any initial plastic taste. If the issue persists beyond this, we understand your frustration and encourage you to contact our customer support team directly, as they may be able to provide further guidance or a solution.
We truly appreciate your feedback and hope we can help you enjoy your kettle as intended.
Kind Regards,
Morphy Richards UK
Customer Support TeamLove it but no water level indicator
Lovely looking kettle but it had no water level indicator on the outside so you have to open the kettle to see how much water is i...Morphy Richards
Customer Support Team|Replied Friday 21st Nov 2025
Thank you for your review! We’re glad you love your Cassini 1.7L Jug Green Kettle and that it complements your kitchen, and we appreciate your feedback about the water level indicator and lid.
Kind Regards,
Morphy Richards UK
Customer Support TeamRapid boil and less plastic!
Bought this kettle to eliminate water exposure to the traditional plastic windows you see in many kettles, was very happy to find ...Morphy Richards
Customer Support Team|Replied Friday 11th Jul 2025
Thank you for the wonderful 5-star review! We're so glad to hear you're enjoying the quick boil time and the reduced plastic design. It's great to know this kettle is making your hot drink routine easier and healthier. Enjoy every cup! ☕😊
Kind Regards,
Morphy Richards UK
Customer Support TeamLooks smart
Looks really smart and does what a kettle should do. Bit plasticky hence four stars, not five.Morphy Richards
Customer Support Team|Replied Tuesday 20th Jan
Thank you for your review. We’re glad to hear you like the look of the kettle and that it does the job well. We appreciate your honest feedback.
Kind Regards,
Morphy Richards UK
Customer Support Team
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