Customer reviews
Refurbished Samsung Galaxy S21 128GB - Black (Pristine Condition)
All reviews (1294)
Very good phone let down by a few software bugs
The Galaxy S21 Ultra is a Fantastic phone but it still has a few software issues such as slow and sluggish camera, random restarts...
Awesome picture quality
Well before i got my s21 ultra i had a note 9 and although the day time pictures were good my phone suffered from flash flare when...
Samsung UK
Samsung Support|Replied Thursday 12th Aug 2021
Wow, what fabulous photos, Mimo! You've really utilised all the different lens' to get up close and personal with some wildlife, and the sunset pic looks pretty spectacular! We're glad you're loving your S21 Ultra, and can really show off your photography skills. ^EM at Samsung SupportAwesome camera
Fantastic camera and great features for the Business minded while on the go..
Very satisfied with my team... yup, having everyt...
Samsung UK
Samsung Support|Replied Friday 19th Aug 2022
Thank you for sharing with us this brilliant review about your experience with the amazing Galaxy S21 Ultra 5G! Everything you need for your work and daily life is right in your hand, on a device that has the strength and power of a full team!
We are pleased to see that you are enjoying the incredible cameras of this phone, allowing you to shoot 8K videos and to capture everything in great detail with the 108MP sensor. We are also pleased to see that you are enjoying the so many smart features this device has; from its S-Pen compatibility to Motion Mirror, from Google Duo to Fast 5G and many more!
Enjoy a phone that is epic in every way and that will upgrade your life to the next level of smartness! ^CL at Samsung Support Great quality
I've used Samsung for 7 years now, and the S21 is no different from the quality I expect, from the colour, to camera improvements...
Samsung UK
CX|Replied Monday 11th Sep 2023
We are thrilled to hear that you have been a big Samsung fan for 7 full years, and that you found in your new Galaxy S21 Ultra the unmatched quality that you have always seen in our brand, Euri!
From the inspiring colour of this device that enhances its elegant style, to the incredible 8K 108MP camera, its smart features and powerful operating system; the Galaxy S21 Ultra is a phone that is truly epic in every way possible! ^CL at Samsung Support5/5 product is awesome!
What's NOT to like? Phone speed, awesome. Ease of use, awesome. Current memory and potential memory, awesome. Screen quality and t...
Samsung UK
Samsung Support|Replied Tuesday 12th Jul 2022
We can't think of a single thing not to like about your new S21 Ultra 5G either, Jimmy, but the important thing is that you're loving it as much as you are. We promised it would be epic in every way, and the intelligent chipset puts more power in your hands than you could have believed, which helps drive the display and speakers to these amazing levels of quality. The camera will capture your entire world exactly as you see it, and the vast storage means you can forget about having to decide which photos you want to keep, and which you have to get rid of to preserve space. ^DB at Samsung Support
We are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
Bazaarvoice Authentication Policy